GTC

General Terms and Conditions

1. Booking/Contracting

With your tour registration, which can be made in writing, orally or by telephone, offer me the conclusion of the experience binding contract. This is done for the applicant and for all participants carried, for whose contract obligation on the part of the applicant as for his own obligations. With the registration the participant accepts the general terms and conditions. The contract is concluded by the written confirmation by e-mail of the organizer. The application will be confirmed by the organizer, is the total amount at wide hikes within one week after receipt of the confirmation to pay. During the day or the hour tours guided tours after the tour, the amount to be paid for directly on the spot. The contract can be revoked within 14 days, in so far as the registration 1 month before the beginning of the event. For short-term applications, a withdrawal of 3 days.

2. Required for participation

Anyone can take part, the conditional and health requirements according to the detailed description of the tour and the tour price demonstrably paid them. The mountain hiking guide is entitled at the beginning or during the tour, a participant, the visibility of these features are not fulfilled, be excluded from the tour. In this case, there is no refund claim of paid participation fee!

3. Departure

The participant is responsible to stand at the agreed location at the agreed time. If you do not respect there is no entitlement to adoption of the participation fee.

4. Achievement

The nature and extent of the services result from the invitations and information about the tour. The Internet and prospectus tender represents the planned event history, without the exact sequence. Changes in the tour are also possible at short notice due to weather conditions. We are constantly striving, on our internet portal experience offers presented and offered correctly and as accurately. The sequences of an event can, however, are subject to change. The information in terms of time and duration of the offered events may vary and are therefore not binding and only be regarded as guide values. If the situation requires it, a different route can be selected. In this case, the customer has no right to claim a refund.

5. Legal situation in case of faults

The customer has is not being used or defective services a warranty claim. The customer agrees that the mountain hiking guide in place of his claim for rescission of contract or reduction of the price in a reasonable time, of a defect-free performance or improper performance improves. Remedy can be used in such a way that the defects will be corrected, or a similar or higher quality replacement performance, including the express consent of the customer, is provided. The mountain hiking guide culpably violated the obligations from the contractual relationship, it is obliged to compensate the customer the resulting damage. Except in cases of intent or gross negligence on the part of the mountain hiking guide takes no responsibility for items which are not normally allowed.

6. Risks and liability

Adventure tours in the free nature inevitably involve certain risks. The participation is at your own risk. If the health of each participant the requirements of such a tour has grown, everyone should be assessed by a doctor in case of doubt. On all tours and activities the applicant participates at their own risk. A significant degree of prudence is expected of each participant. Special circumstances may require a change in the course of a sensory event. Experience a change in the circumstances of the event can make it necessary to process. For an equivalent replacement, in consultation with the participants. The organiser is liable for a diligent preparation and execution of the event. The organizer is not liable for damages caused by the fact that does not comply with the instructions of the guide; Or if you of other participants or caused by third parties. The mountain hiking guide, it remains reserved, the tour program due to unforeseen circumstances that may endanger the safety of the guests (for example weather fall, inadequate skills of the participants), to modify, extend or restricted.The experience events will take place under the open sky and are subject to weather conditions. It may be necessary to weather conditions shortly before or on the day of the event by the customer to questions with us. The event due to the weather conditions experience should not be feasible, the appointment was canceled (cf. section 7.2).  The organizer comes in such cases but not for expenses or damages to the customer in connection with the attempted or re-use of the service (e.g. travel costs, accommodation, accompaniments, holidays, etc.). The participants are aware that you are on an adventure activity not participating the comfort and safety of a usual package holiday can offer. The Traveling with your own dogs at our events is only possible by prior arrangement.

7. Withdrawal from the contract

7.1 Cancellation by the customer

In Section §1 shall apply withdrawal deadlines. For all other cases, the following applies: For cancellations up to 1 week prior to the start of the event we charge 50 € per booking process. In case of cancellation one week prior to the booked date we charge 50% of the amount of the invoice, but at least 50 € per booking process. From 3 days prior to the start of the event the cancellation fee is 100% of the participation fee.

7.2 Cancellation by the organizer or mountain hiking guide

If the minimum number of participants in the invitation to tender until 1 week prior to the start of the event is not reached, the organizer is entitled to cancel the event. The organiser or mountain hiking guide is entitled an event because of the impossibility of the provision of the service to cancel at short notice (e.g. in case of adverse weather conditions, illness of a mountain guide, government orders, strikes, war or warlike conditions, epidemics, natural disasters, etc.). In the event of a cancellation of the event by the organizer or the mountain hiking guide is, if possible, try to arrange a replacement. Can the participants and the organizer cannot agree on an alternative date, the customer receives a voucher for the amount already paid. The customer has this not be entitled to any payment or compensation. Further claims against the organizer, in particular claims for damages are excluded. Should the cancellation by additional costs for the participants, these are by the participants themselves. The cancellation of the organizer via email. Cancel at short notice on the day before the event or on the same day the participants will also receive a cancellation via SMS. It is the responsibility of the participants, a mobile number under which you are attainable in the short term.

7.3 Cancel the event by the mountain hiking guide

The mountain hiking guide is freed from the fulfillment of the contract, then if the customer within the framework of a group event, the implementation of the event by inappropriate behavior, regardless of a warning, sustainably. In this case, the customer may, unless he is at fault, the mountain hiking guide to compensation for the damages. Additional costs incurred (e.g. for a premature return travel, accommodation costs, meals, etc.) shall be borne by the customer. The mountain hiking guide is entitled (an event because of the impossibility of the provision of the service to cancel) (e.g. in case of adverse weather conditions, illness of a mountain guide, natural disasters, etc.). The participants are not entitled to a pro rata refund of non-rendered work, further claims do not exist. Additional costs incurred by the participants.

8. Equipment Hire

The Borrow and the use of a rental item, shall be at the sole risk of the customers. Customer Induced Damage to the rental object shall be borne by the customer. Liability claims, the customer is responsible. The customer shall be liable for damages resulting from the point at which a rental object for him to receive was deployed up to the end of the use – in addition to the harm is done prior to the use and is obviously in no connection with the customer.

9. Vouchers

A voucher is valid only for the specified type or the specified value. A cash payment of the value is not possible. Vouchers are valid for 12 months from the date of issue. In this period, the voucher is not redeemed, you will not be entitled to repayment. Can a customer the coupon from the following, not self-inflicted reasons not redeem during this period:

• The event for which the voucher has been cashed, does not take place
• All for the customer possible dates are already fully booked

So, the customer receives a new voucher for the following season. A cash advance is not possible.

10. Generals

Organizer:

The place of performance is Austria-6263 Fügen. Should individual provisions of these general terms and conditions be or become invalid or unenforceable after the conclusion of the contract is or becomes invalid or unenforceable, the validity of the general terms and conditions of the remaining provisions shall not be affected. The foregoing provisions shall apply mutatis mutandis in the event that the general terms and conditions prove to be incomplete.